Privacy Policy

We take your privacy seriously and this privacy statement explains how  horel.store (collectively, "we", "us", or "our") collects, uses, shares and processes your information.

Collection and use of personal data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated and no longer allows us to identify you, either in combination with other information or otherwise.

Promote safety

We respect the principles of legality, legitimacy and transparency, use and process the minimum data within a limited purpose, and take technical and administrative measures to protect data security. We use personal data to help verify user accounts and activity, and to promote safety, such as by monitoring for fraud and investigating suspicious or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in ensuring the security of our products and services.

The types of personal data we may collect and how we may use it are described below:

What personal data we collect

Ⅰ. Data provided by the user:

We collect personal data that you provide when you use our products and services or otherwise interact with us, such as when you create an account, contact us, participate in an online survey, use our online help or online chat tool . If you make a purchase, we collect personal data in connection with the purchase. This data includes payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact information.

Ⅱ. Data on the use of our services and products:

When you visit our websites, we may collect data about the type of device you use, your device's unique identifier, your device's IP address, your operating system, the type of Internet browser you use, usage information , diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, IP address and other technologies to determine the approximate location of a device and to help us improve our products and services.

How we use your personal data

In general, we use personal data to provide, improve and develop our products and services, to communicate with you, to offer you targeted advertising and services, and to protect us and our customers.

Ⅰ. To provide, improve and develop our products and services:

We use personal data to help us provide, improve and develop our products, services and advertising. This includes using your personal data for purposes such as data analysis, research and audits. This processing is based on our legitimate interest in offering you products and services and for business continuity. If you enter a contest or other promotion, we may use the personal information you provide to administer those programs. Some of these activities have additional rules, which may contain additional information on how personal data is used, so we encourage you to read these rules carefully before participating.

Ⅱ. Communications with you:

With your explicit consent, we may use your personal data to send you marketing communications in relation to our products and services, communicate with you about your account or transactions, and inform you about our policies and conditions. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. We may also use your data to process and respond to your inquiries when you contact us. Subject to your explicit consent, we may share your personal data with third party partners who may send you marketing communications in relation to their products and services. Subject to your explicit consent, we may use your personal data to personalize your experience.

NOTE: For all the uses of your data described above that require your prior explicit consent, remember that you can withdraw your consent by contacting us.

Definition of "cookies"

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones and other devices. We also use other technologies, including data stored on your web browser or device, identifiers associated with your device and other software, for similar purposes. In this Cookie Policy, we refer to all of these technologies as "cookies".

Use of Cookies


We use cookies to deliver, protect and improve our products and services, for example by personalizing content, serving and measuring advertisements, understanding user behavior and providing a safer experience. Please note that the specific cookies we may use will vary depending on the specific websites and services you use.

Disclosure of Personal Data

We make certain personal data available to strategic partners who work with us to provide our products and services or to help us market to customers. Personal data will only be shared by us with these companies to provide or improve our products, services and advertising; will not be shared with third parties for their marketing purposes without your prior explicit consent.

Disclosure or Storage, Transfer and Processing of Data

Ⅰ. Fulfillment of legal obligations:

Due to the mandatory laws of the European Economic Area or the country in which you reside, certain legal acts exist or have occurred and certain legal obligations must be fulfilled. Processing of personal data of residents of the European Economic Area (EEA) ---As described below, if you are a resident of the European Economic Area (EEA), our processing of your personal data will be legitimate: Whenever we require your consent for the processing of your personal data, such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").

Ⅱ. For the purposes of reasonable implementation or application of this article:

We may share personal data with all of our affiliated companies. In the event of a merger, reorganisation, acquisition, joint venture, assignment, demerger, transfer, sale or disposition of all or part of our business, including in connection with bankruptcy or similar proceedings, we may transfer all personal data to the relevant third party. We may also disclose personal data if we believe in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or our users.

Ⅲ. Legal compliance and security or protection of other rights

Disclosure of personal information may be required by law, legal process, litigation, and/or requests from public and governmental authorities inside or outside your country of residence. We may also disclose personal data if we believe that for reasons of national security, law enforcement or other matters of public importance, disclosure is necessary or appropriate.

Children

Our products and services are intended for adults. Accordingly, we do not knowingly collect, use or disclose data from children under the age of 16. If we become aware that we have collected the personal data of a child under the age of 16, or the equivalent minimum age depending on the jurisdiction, we will take steps to delete the data as soon as possible. Please contact us immediately if you become aware that a child under 16 has provided us with personal data.

Your rights


We take reasonable steps to ensure that your personal data is accurate, complete and up to date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to the further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You can lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may request data from you which allows us to confirm your identity and your right to access such data, as well as to search for and provide you with the personal data we hold. In some cases, applicable laws or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal data we maintain. You can contact us to exercise your rights. We will respond to your request within a reasonable time frame, and in any case in less than 30 days.

Third Party Websites and Services

When a customer maintains a link to a third party website that has a relationship with us, we assume no obligation or liability for that policy due to the third party's privacy policy. Our websites, products and services may contain links or access to third party websites, products and services. We are not responsible for the privacy practices of those third parties, nor are we responsible for the information or content of their products and services. This Privacy Policy applies only to data we collect through our products and services. We encourage you to read the privacy policies of any third party before using their websites, products or services.

Security, integrity and data retention

We use reasonable technical, administrative and physical security measures to safeguard and prevent unauthorized access to your data and to use the data collected correctly. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of this Privacy Policy constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Privacy Policy, please refrain from using our products or services and contact us to close any accounts you may have created.

Contact

If you have any questions about this Privacy Policy or its enforcement, here's how you can contact us: Contact@horel.com